(855) 397-7233Cookie Policy
Techvill Appliance Repair Ltd. 5810 Patina Dr SW 22, Calgary, Alberta T3H 2Y6 Email: info@techvill.ca
Last updated: 2025
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your browser, remember preferences, and collect information about how the site is used. Cookies do not contain personal information on their own but may be combined with other data we hold about you.
How We Use Cookies
We use cookies to operate and improve the techvill.ca website, understand how visitors interact with our content, and measure the effectiveness of our marketing efforts. We do not use cookies to serve advertising or track you across unrelated third-party websites.
Cookie Categories
1. Strictly Necessary Cookies
These cookies are required for the website to function. They cannot be disabled. They do not collect personal information and are not used for marketing purposes.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| wordpress_* | WordPress | Session management, admin authentication | Session |
| wordpress_logged_in_* | WordPress | Keeps users logged into the site | Session |
| wp-settings-* | WordPress | Stores user interface preferences | 1 year |
| PHPSESSID | Server | Maintains session state across pages | Session |
2. Performance and Analytics Cookies
These cookies help us understand how visitors use our website — which pages are visited most, where users come from, and how they navigate the site. All data is aggregated and anonymous. We use this information to improve site content and performance.
Provider: Google Analytics (via Google Tag Manager)
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated identifier | 2 years |
| _gid | Distinguishes users — stores and updates a unique value for each page visited | 24 hours |
| _gat | Used to throttle request rate to Google Analytics | 1 minute |
| ga* | Used by Google Analytics 4 to persist session state | 2 years |
Google Analytics is loaded through Google Tag Manager. Data collected is processed by Google in accordance with Google’s Privacy Policy. We have configured Google Analytics to anonymize IP addresses.
3. Functional Cookies — Call Tracking
We use CallRail to measure which marketing channels generate phone calls to our business. CallRail dynamically replaces the phone number displayed on the website based on how a visitor arrived at the site (e.g., organic search, paid ad, direct). This allows us to attribute calls to the correct source.
CallRail may set cookies to identify a visitor’s session and associate a phone call with their visit. No personally identifiable information is stored without your knowledge.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| calltrk_* | CallRail | Session identification for call attribution | 30 days |
| calltrk_landing | CallRail | Records the landing page of the visitor session | 30 days |
| calltrk_referrer | CallRail | Records the referral source of the visitor session | 30 days |
CallRail data is processed in accordance with CallRail’s Privacy Policy.
4. Google Tag Manager
Google Tag Manager (GTM) is a tag management system that loads and manages the scripts described above. GTM itself does not collect personal data — it is a container that fires other tags based on rules we configure. All tags active on this site are listed in this Cookie Policy.
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies currently stored on your device
- Block all or specific cookies
- Delete cookies when you close your browser
Please note that disabling certain cookies may affect the functionality of the website. Blocking strictly necessary cookies may prevent the site from loading correctly.
Browser cookie settings:
To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or applicable regulations. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.
Contact
If you have questions about how we use cookies, contact us at:
Techvill Appliance Repair Ltd. Email: info@techvill.ca