(855) 397-7233
A homeowner in Central Lonsdale had two problems on their Maytag GW395LEPS05 Gemini double-oven gas range: two cooktop burners weren’t working, and one of them was producing flare-ups — an uneven, flaring flame that’s a genuine safety concern on gas. Two dead burners on the same range invite the assumption of one common cause. They didn’t share one.
How the diagnosis ran
TechVill technician Shahid worked the two burners separately, because “both are out” doesn’t mean “both are broken the same way”:
- Burner one — no parts needed. This burner wasn’t failed at all; it was simply clogged. Cleared and cleaned, it lit and ran normally again. No component, no charge for a part it didn’t need.
- Burner two — cracked ignitor. This was the flaring burner. Its ignitor was cracked and burnt, which is exactly what produces an inconsistent, flaring flame — the spark isn’t landing cleanly, so the gas doesn’t light the way it should. That one needs a part.
The split repair
Burner one: cleaned and restored — no parts.
Part for burner two:
- Surface burner ignitor (part #WPW10110378) — the igniter that lights the gas at the burner; the cracked original caused the flare-ups
The ignitor replacement was quoted, with the part on order to be installed on a follow-up visit. The customer paid a 50% advance to place the order, with the balance due on completion.
Why splitting it matters
The easy money on a two-burner complaint is to sell two parts. Here, one burner needed nothing but cleaning — and saying so, rather than quoting an ignitor it didn’t need, is the honest read. The other burner genuinely needed a new ignitor, and on the flaring one, that’s a safety fix, not a nicety: a cracked ignitor and an unstable flame don’t belong on a working range. A genuine OEM ignitor matters there — it’s matched to the burner’s spark gap and gas geometry, where an approximate part reintroduces the same unreliable light.
Book online to schedule a Maytag gas range diagnostic with our team.
