Electrolux Stacked Washer Drain Pump Replacement – Livingston, Calgary

A homeowner in Livingston — one of Calgary’s newest master-planned communities in the far northwest — called TechVill after their Electrolux washer stopped draining and appeared to be leaking. Water sat in the drum at the end of every cycle, and moisture was collecting near the base. Both symptoms pointed to a single component: a failed drain pump.

The washer was installed as a stacked washer/dryer — the two units mounted vertically to save floor space, a common setup in the townhouse and condo laundry closets you find throughout Livingston. That configuration shaped the whole visit. Reaching the washer’s drain pump means separating the units first, so TechVill dispatched two technicians, Hardeep and Randy. The pump had already been confirmed on an earlier diagnostic visit; with the OEM part in hand, this appointment was the install.

Randy and Hardeep unstacked the dryer to open up the washer, accessed the drain pump, and fitted the replacement. With the new pump in place, they checked every wiring connection and seal, then ran the machine through its test mode. The washer drained cleanly with strong flow, a final inspection found no leaks, and the two units were restacked before the team left. Total time on site was about 80 minutes.

Component replaced:

• Electrolux drain pump (part #5304505209) — pumps water out of the drum after the wash and rinse cycles; when it fails, water stays in the tub and can seep past aging seals.

The stacked layout is exactly why this was a two-technician job rather than a solo call. Unstacking and restacking a washer/dryer safely takes two people, and sending a pair meant the access, install, and testing all happened in a single visit. As a factory-authorized Electrolux service provider, TechVill fitted a genuine Electrolux OEM pump rather than a generic substitute, keeping the drain circuit matched to the washer’s original specification. The completed repair came to $810.60 CAD including GST and carries a 90-day labour warranty.

Book online to schedule an Electrolux washer diagnostic with our team.