(855) 397-7233
A homeowner in the Arbour Lake community in NW Calgary contacted TechVill after their Miele G 2170 SCVI panel-ready built-in dishwasher began leaking. On a fully-integrated dishwasher in this category, an unaddressed door-seal leak isn’t just a kitchen problem — water that escapes the cabinet can run into adjacent millwork, hardwood flooring, and any under-counter wiring nearby.
On inspection, two distinct gasket faults were present. The bottom door gasket was visibly torn — the active leak path. The side door gasket was worn but not yet ruptured — a secondary leak path that would have surfaced as the next failure within months.
The repair scope reflected both findings, not just the obviously-torn one.
Components on order:
- Door gasket (Miele part #6451248) — the perimeter seal that prevents water from escaping the wash chamber during the cycle
- Bottom door gasket (Miele part #6451248) — the lower-edge seal where the active leak was originating; sourced through the Miele service channel
(The work order lists the same OEM part number on both lines; this is confirmed against the Miele service catalogue for the G 2170 SCVI before the order goes in.)
Replacing both gaskets together rather than just the torn one is the difference between a permanent repair and a callback in three months. The side gasket was on the same aging curve as the bottom — same age, same wash cycles, same heat exposure. Doing both at once means one parts order, one labour visit, one disruption to the kitchen.
The work-order note from the technician on this case stands out for honesty: the leak test under operating cycle can only be confirmed after both gaskets are installed and the unit is run through a complete wash. Door-seal failures occasionally have a secondary contributor (door alignment, hinge tension, sump-area seals) that doesn’t surface until the primary seals are restored. The repair is not declared complete until the unit is tested wet.
Parts prepayment was collected so the Miele-channel order could be placed without delay, and the install visit is scheduled for completion. The labour was itemized separately from parts and parts handling so the customer sees what they’re paying for on each line.
Why OEM on a Miele Dishwasher
Aftermarket gaskets are categorically inappropriate for this brand. Miele’s door-seal geometry is specific to the cabinet, the rubber compound is engineered against the wash-and-dry cycle thermal profile, and substitute gaskets cause exactly the same leak failure within months — sometimes faster. The OEM part is the only one that holds.
Book online to schedule a Miele dishwasher diagnostic with our team.