- Mon – Sun: 24/7 — even on holidays
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Consumer Choice
2× Winner
Consumer Choice
2× Winner
Consumer Choice
2× Winner
Consumer Choice
Choose which appliance needs service and repair
Certified, insured and fully warrantied — here is what sets our repairs apart.
Real, verified Google reviews from customers across Ottawa and the communities we serve.
We are not a large multinational corporation. We are a small business in your neighbourhood!
TechVill has completed over 40,000 repairs across Canada with a 76% first-visit completion rate. Our Ottawa team brings that same standard to Smiths Falls — certified technicians, genuine OEM parts, and a written warranty on every job.
With $5M commercial insurance, corporate ID and branded uniforms on every call, we hold to the professional standards larger companies advertise but rarely deliver. Check our verified Google reviews, then call and see the difference for yourself.
From your first call to a working appliance — simple, fast and transparent.
Red Seal certified pros serving Ottawa and the surrounding area.
Senior Technician,
Training Coordinator
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Smiths Falls is a town in Lanark County on the Rideau Canal, about 75 km southwest of downtown Ottawa, reached via Highway 15 and Highway 29. Travel time from our Ottawa service hub is typically 60–80 minutes. Appointments are dispatched from Ottawa — we confirm the arrival window and any travel time when you book.
Smiths Falls falls under the K7A Forward Sortation Area. We service every street address across:
Smiths Falls falls under the K7A Forward Sortation Area. We service every street address across:
If your appliance is showing an error code, write it down — most modern brands display alphanumeric codes that point to a specific failure mode, and our technician can bring the right OEM part on the first visit.
For refrigerator and freezer issues, move perishables to a cooler or another working unit — diagnosis and repair can take 60–90 minutes, and we do not want spoilage on top of the original problem.
For washer leaks, shut off the water inlet valves behind the unit and place towels along the base before we arrive. At the region’s water hardness, mineral scale on inlet valve screens is a common cause of slow-fill faults — mention it if your washer has been slow to fill.
For gas range or oven issues, do not attempt to relight burners if you smell gas — leave the appliance off, ventilate the room, and tell our coordinator when you book.
Ottawa-area summers regularly hit 70–80% humidity, which promotes drum odour in top-load washers when the lid stays closed between loads. In winter, exhaust ducts running through exterior walls ice up and trigger dryer thermal cutoffs. Mention either pattern when you book and our technician arrives prepared.
Our drivers reach Smiths Falls via Highway 417 west to Highway 7, then Highway 15 south to town. The Rideau Canal locks and the Railway Museum of Eastern Ontario are the common navigation references. For acreage and rural addresses where GPS routing is unreliable, mentioning the nearest cross road or landmark when you book speeds up arrival.
Monday – Sunday: 24/7 — even on holidays
1 Bassano Street, Unit A, Ottawa, Ontario, K2G1L2
Everything you need to know before you book — pricing, warranty and timing.
Smiths Falls is dispatched from our Ottawa hub, roughly 60–80 minutes out depending on road and traffic conditions. Most bookings are scheduled same-day or next-day, and we confirm a firm arrival window when you call. Refrigerator and gas appliance failures are prioritised.
Diagnostic assessment starts at $179 for standard models and $259 for high-end and built-in units, including 15 minutes of hands-on evaluation. The diagnostic fee is applied toward the repair, and any travel time is confirmed with you at booking rather than added afterward.
Our technicians hold manufacturer authorizations from GE, Electrolux, Bosch and Samsung, and service all major residential brands — including LG, Whirlpool, Maytag, KitchenAid, Frigidaire, Amana, Miele, Sub-Zero, Thermador, Viking and Wolf.
We service refrigerators, freezers, washers, dryers, dishwashers, stoves, ovens, cooktops, range hoods and ranges — both gas and electric, standard and high-end built-in units.
Yes. We install only genuine OEM components sourced through authorized suppliers, which keeps your appliance within its original manufacturer warranty and maintains factory performance.
Every repair includes a written warranty: 90 days on labor and up to 3 months on parts, with manufacturer coverage of up to 1 year on many OEM components. Exclusions apply to misuse, physical damage, and residential units used in commercial settings.
TechVill carries $5M commercial general liability insurance. Our technicians carry corporate ID, wear branded uniforms and complete security background checks. COI documentation is available in advance for property management and building access requirements.
